Extract . . .
We all know that when work is exciting, we’re much more likely to be motivated. New research has shown that line managers have an opportunity to boost productivity, revenues and shareholder value by making the work of their teams more exciting.
Read more here
http://www.managementtoday.co.uk/bulletin/mtdailybulletin/article/1046250/mt-experts-ten-top-tips-work-exciting-team/
Friday, December 17
Books Special: RARE Business, by Adrian Swinscoe
Extract . . .
What's the best way to grow your business and get new customers through the door? To many people, this probably sounds like an advertising or marketing question - but to Adrian Swinscoe, an economist and strategy consultant, it's actually about the way you treat the customers you've already got. In his new book, Rare Business (that's rare in the sense of unusually good, not lesser-spotted), Swinscoe argues that SMEs can make huge improvements to their customer service by doing some relatively simple things - and that doing so would have a huge impact on their growth. He even has some examples of firms that have managed it...
Read more here
http://www.managementtoday.co.uk/bulletin/mtdailybulletin/article/1046256/books-special-rare-business-adrian-swinscoe/
What's the best way to grow your business and get new customers through the door? To many people, this probably sounds like an advertising or marketing question - but to Adrian Swinscoe, an economist and strategy consultant, it's actually about the way you treat the customers you've already got. In his new book, Rare Business (that's rare in the sense of unusually good, not lesser-spotted), Swinscoe argues that SMEs can make huge improvements to their customer service by doing some relatively simple things - and that doing so would have a huge impact on their growth. He even has some examples of firms that have managed it...
Read more here
http://www.managementtoday.co.uk/bulletin/mtdailybulletin/article/1046256/books-special-rare-business-adrian-swinscoe/
Banks putting economic recovery at risk, Bank of England warns
Extract . . .
Banks are jeopardising the country’s economic recovery by restricting lending to households and businesses, a study by the Bank of England warns today. Since the credit crisis began, high street banks have lent less to customers, blaming a fall in demand for new loans, mortgages and other types of credit.
Read more here
http://www.telegraph.co.uk/finance/newsbysector/banksandfinance/8198049/Banks-putting-economic-recovery-at-risk-Bank-of-England-warns.html
Banks are jeopardising the country’s economic recovery by restricting lending to households and businesses, a study by the Bank of England warns today. Since the credit crisis began, high street banks have lent less to customers, blaming a fall in demand for new loans, mortgages and other types of credit.
Read more here
http://www.telegraph.co.uk/finance/newsbysector/banksandfinance/8198049/Banks-putting-economic-recovery-at-risk-Bank-of-England-warns.html
Easy-roll loo roll:the sweet smell of success?
Extract . . .
'Consumer tissue' just got tough – while giving off a distinctly geranium-like aroma. Harry Wallop sees a revolootion unfold .
Read more here
http://www.telegraph.co.uk/journalists/harry-wallop/7905324/Easy-roll-loo-rollthe-sweet-smell-of-success.html
'Consumer tissue' just got tough – while giving off a distinctly geranium-like aroma. Harry Wallop sees a revolootion unfold .
Read more here
http://www.telegraph.co.uk/journalists/harry-wallop/7905324/Easy-roll-loo-rollthe-sweet-smell-of-success.html
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