Thursday, December 30

Small business roasting for energy suppliers

Extract . . .

Small businesses have blasted the levels of customer service provided by utilities companies, new research from the Forum of Private Business has revealed.

A third (33 per cent) of business owners surveyed by the FPB described standards of customer service as 'poor' or 'very poor'. Many cited contractual issues – including the practice of rolling businesses over onto often more expensive contracts with little warning.

Read more here
http://www.enforbusiness.com/news/small-business-roasting-energy-suppliers-20104627

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