Wednesday, October 20

Don't you believe it . . . solutions are better than problems

Extract . . .

How many times have you heard someone say: 'Don't bring me problems, bring me solutions'? Yet the grain of truth in this aphorism is buried under a whole bushel of caveats. It may be good to encourage people to think on their feet, but it's very bad for bosses to suggest they aren't interested in problems. The reluctance of management to hear about problems was a major contributor to the Challenger space shuttle disaster of 1986, the explosion at BP's Texas City refinery in 2005 and the injury-free but chaotic launch of Heathrow's Terminal 5 in '08. Less dramatic consequences of this approach include . . .

Link
http://www.managementtoday.co.uk/news/992231/dont-believe-solutions-better-problems/

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