Friday, October 29

Inflation could mean higher increase in business rates

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Firms could be faced with a large increase in business rates next year, a leading business group has warned. Under the present system, the Retail Price Index (RPI) rate of inflation for September is used to determine the annual rise in business rates in England and Wales which comes into effect in the following April..

Read more here
http://www.eaassociates.co.uk/cgi-bin/item.cgi?id=33444&d=601&h=160&f=260&u=40c38F45&m=7780

Health and safety rules stifling businesses

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The government's review of the UK's health and safety laws needs to concentrate on removing administrative barriers to enterprise and business growth, according to the Forum of Private Business. The FPB argued that employers want a 'common sense' approach to health and safety. However, research carried out by the business group found that almost 20 per cent of the firms that responded were sceptical that the review will be effective in freeing employers from the constraints of too much red tape and bureaucracy..

Read more here
http://www.eaassociates.co.uk/cgi-bin/item.cgi?id=33421&d=601&h=160&f=260&u=40c38F45&m=7780

Ten Top Tips: Bolden up your branding

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The Gap logo saga showed us how easy it is to go wrong with branding. Use these ten top tips to avoid the same fate.

Read more here
http://www.managementtoday.co.uk/features/1035318/mt-experts-ten-top-tips-bolden-branding/

50,000 firms and 1m jobs: the true cost of UK spending cuts

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Some alarming figures on the potential impact of the spending review (and not just on the public sector)..

Read more here
http://www.managementtoday.co.uk/bulletin/mtdailybulletin/article/1034812/50000-firms-1m-jobs-true-cost-uk-spending-cuts/

Are you delegating correctly?

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Delegation does not just mean passing on a job that you are unwilling to do yourself. Here's a quick, uncomplicated and practical check list to help get you back on track.

Read more here
http://www.eaassociates.co.uk/content/business/your-employees/managing-your-staff/are-you-delegating-correctly.html?u=40c38D45&m=7759

Employers to be named on minimum wage breaches

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Firms that flout the rules on the national minimum wage will be publicly named, the government has announced. As from 1 January 2011, employers who break the law on basic pay will find their names published on the Department for Business website and given three months in which to correct the breach. Detailing the new penalty, Edward Davey, the Employment Relations Minister, said: "Bad publicity can be a powerful weapon in the fight against employers who try to cheat their workers and their competitors. Their reputation can be badly damaged if they are seen to be flouting the law.

Read more here
http://www.eaassociates.co.uk/cgi-bin/item.cgi?id=33333&d=601&h=160&f=260&u=40c38D45&m=7759

Why it pays to be a chameleon

What’s a chameleon?
It’s a species of lizard primarily known for its ability to change colour. They do this to divert predators. A sort of camouflage. Additionally colour change is also used as an expression of the physiological condition of the lizard, and as a social indicator to other chameleons.

What’s a business chameleon?

A person, in this context an entrepreneur, who doesn’t want to draw undue attention to themselves. They don’t want to stand out too much. Or better put, they want to fit in. Whether or not this is a sensible tactic is largely a function of the circumstances and the personalities involved.

The focus here at GoBeyond is the human psychology during your first meeting with a potential investor. This includes chameleon-like behaviour. There are, in this context, basically two types of behaviour that entrepreneurs exhibit in this situation.

  • Those that want to fit in at all costs. We’ll call this ‘white’.
  • Those that aren’t particularly interested in fitting in at all. We’ll call this ‘black’.
The justification for choosing either of these extreme stances is beyond the scope of this article. Our advice is to steer a mid path. In chameleon terminology, adopt the protective colouration of the other people in the meeting.

The benefits of acting grey
Thus adopting the colour options above, reject both black and white and strive to be perceived as grey. However, there are innumerable shades of grey. So which shade do you select?

Be like the chameleon by trying to adopt the ‘colour’ of the situation. For example, try (without obvious mimicking) to adopt the verbal mannerisms and non-verbal attitudes of the potential investor. This means, in part, being an actor.

In contrast . . .
You’ve probably met or at least read about mavericks who make no attempt to try and fit in. In social situations, this can be infuriating. In business meetings though, that’s not necessarily a bad thing, although it has to be kept in moderation. A darker shade of grey if you like.

It’s a fine line between being utterly confident and being offensively arrogant. Entrepreneurs often fall into the trap of reading too much into the advice that says 'always be confident', 'make eye contact', 'dominate the room' and so on. In proportion all three of those pieces of advice are sound. But don’t over do it. The skill is – once again – to be ‘grey’. The correct shade of grey.

Varying grey – okay?
That shade, which may well shift in depth and richness could well alter during the course of a meeting. That’s no bad thing. However, there is a type of entrepreneur that some describe as the leopard-entrepreneur. They find this greyness ‘thing’ very hard to contemplate. They aren’t described as leopard-entrepreneurs because of their fighting prowess, confidence, strength or speed or that they run about on four legs and have big paws. They are described as such because of their inability to change their spots!

Now here’s the deeper meaning
As to why leopards in particular are singled out for this escapes us. Anyway, within it’s own territory or environment if you prefer, their spots are an ideal camouflage. Outside of their preferred territory though, the reverse is true. Meanwhile the chameleon can adjust it’s camouflage to not stand out. In business terms, the analogy is this. The leopard-entrepreneur may indeed be entirely in their element when in discussion with one narrow type of potential investor. But not all types of potential investors. The probability is that a potential investor receptive to the blitzkrieg of confidence from the leopard-entrepreneur is only a tiny percentage of all potential investors!

And another thing while we’re on the topic
The leopard-entrepreneur is very rarely interested in what anyone else thinks. Moreover despite their raging confidence they are rarely good actors. Thus they are incapable of hiding their indifference towards the potential investor. To them, the potential investor is their audience. Consequently many potential investors who would have been ideal companions are turned away.

Moral One
When mentoring formerly leopard-entrepreneurs who have turned to me for guidance after numerous rejections, asking for help, I’ve made the following observations:
  • Intellectually in their field, they were right to be so confident
  • Yes, the potential investor did miss an opportunity, and so on
  • However, their intolerable attitude deflected the best intentions of the potential investor.
Moral Two
The chameleon-entrepreneur raises fewer barriers to success – from the moment the dialogue begins – compared to the leopard-entrepreneur. Thus …
  • The potential investor has a near infinite source of entrepreneur opportunities. The reverse is true for you.
  • The entrepreneur-chameleon fits in immediately
  • There’s a rapport established instantly.
Epilogue
I’m often asked the same question during mentoring re the above. It goes along the lines of this. Can it really be that the person with the clearly better idea loses out to the person with the inferior idea? There are two answers.

  • If the potential investor is an angel investor then invariably 'yes'.
  • If the potential investor is a venture-capital organisation, the answer is 'not nearly as frequently'.
If you want to talk to the author then please phone Howard Popeck on 07870 192618

Link
To Gobetween Ltd

Thursday, October 28

26,500 retailers will go bust by 2015, says BDO

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There's a new kind of shopper in town - and retailers who don't take steps to accommodate them won't live to tell the tale, according to BDO. In a new report called 'Transitions to the new consumer', the accountancy makes the grim prediction that 26,500 retailers will go bust in the next five years. And it's not because we'll be spending less; it's because they're not adapting fast enough to post-recession conditions. A classic example of Schumpeter's creative destruction? Perhaps - but it won't help this supposed private sector-led recovery . . .

Read more here
http://www.managementtoday.co.uk/bulletin/mtdailybulletin/article/1035251/26500-retailers-will-go-bust-2015-says-bdo/

'I Hate Ryan Air' site shot down

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Ryanair is set to win the 'I Hate Ryanair' domain after the site was ordered down - because it started earning money . . .

Read more here
http://www.managementtoday.co.uk/bulletin/mtdailybulletin/article/1034531/i-hate-ryanair-site-shot-down/

Inflation: steady but controversial

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Inflation rates hold firm, but the government is catching flak for switching its indexes. And that's before it's moved to Google's new one . . .

Read more here
http://www.managementtoday.co.uk/bulletin/mtdailybulletin/article/1034426/inflation-steady-controversial/

Make laws on strikes more stringent, says CBI

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The CBI has called on the government to toughen the rules on strike action. With fears that unions will turn increasingly to strikes in response to public spending cuts, the employers' organisation has urged a reform of the laws on industrial action. In its report, Keeping the wheels turning: modernising the legal framework of industrial relations, the UK's leading business group outlined a package of measures to update employment relations legislation.

Read more here
http://www.eaassociates.co.uk/cgi-bin/item.cgi?id=33351&d=601&h=160&f=260&u=40c38D45&m=7759

PAYE reforms will need time and money

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Government plans to introduce far-reaching changes to the PAYE system are worth exploring, the Chartered Institute of Taxation (CIOT) has said, but will involve substantial amounts of time, money and attention to detail if they are to work. The CIOT was responding to HM Revenue and Customs' discussion paper on proposals to reform the entire PAYE regime through which more than 40 million people pay their taxes..
 
Read more here
http://www.eaassociates.co.uk/cgi-bin/item.cgi?id=33368&d=601&h=160&f=260&u=40c38D45&m=7759

Right to request flexible working to be extended

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More parents are to get the right to request flexible working patterns. The government has said that it plans to extend the right to ask for more flexible ways of working to parents of children aged under 18 as from April 2011. A consultation will also be launched later this year on the feasibility of allowing everyone the right to make the request.

Read more here
http://www.eaassociates.co.uk/cgi-bin/item.cgi?id=33334&d=601&h=160&f=260&u=40c38D45&m=7759

Work-based learning

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“Work-Based Learning is an exciting approach to learning, firmly rooted in the workplace and designed to enhance continuing professional development and support business development.

The Business School offers tailor made University accredited and professional programmes through a work-based framework that support specific requirements from individual companies and organisations.

Work-based projects that student/employees undertake as part of their programmes are identified in negotiation with employers to have maximum benefit to support organisational objectives allowing them to compete in current and future markets.”

Read more here
http://business.leeds.ac.uk/corporate-services/

Wednesday, October 27

Desperately Seeking serial success

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Simon Nixon has a point to prove. The Moneysupermarket founder tells Growing Business why being a second-time success matters, and reveals what he really thinks of those Meerkat ads

Read more here
http://www.growingbusiness.co.uk/desperately-seeking-serial-success.html

Business Premises: To Rent or Purchase?

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As a business-owner, is it better for you to invest in an asset that could potentially increase in value, or to opt for the renter’s advantage of minimal monetary layout, along with greater flexibility? Ultimately, the decision will rest upon your own honest assessment of the means you currently have available, and how they may best be put to use.

Read more here
http://www.africanbusinessreview.co.za/business-features/finance/business-premises-rent-or-purchase

How to Choose and Work With a Mentor

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AS a small-business owner, you may feel isolated. Without a large organization’s resources, you may long for a sounding board for your frustrations and fears or a discreet, impartial adviser with whom to discuss the tactical and strategic challenges of running a company.

Read more here
http://www.nytimes.com/2010/09/02/business/smallbusiness/02sbiz.html?_r=1&ref=small-business-guides

UK economy grows twice as fast as predicted

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The British economy grew twice as fast as expected in the third quarter, defying expectations of a sharp slowdown. GDP expanded 0.8 per cent, well above the 0.4 per cent predicted by economists, as the prospects of a double dip recession receded. The latest figures improve the chances that Britain will be able to withstand the effects of the Government's austerity package and will reduce the likelihood of the Bank of England pumping more cash into the economy in the coming months.

Read more here
http://www.telegraph.co.uk/finance/economics/8087030/UK-economy-grows-twice-as-fast-as-predicted.html

Low-power computing promises to boost companies' profits

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The IMEC laboratory in Belgium is a surprising place. Nestled in the sleepy university town of Leuven, its low-key entrance gives little clue to the high-tech facility within.
The heart of the complex is a massive, dust-free 'clean room', staffed by carefully-wrapped technicians. Here, microchips are developed based on sophisticated and carefully guarded designs.

Read more here
http://www.bbc.co.uk/news/business-11609667

Female entrepreneurs take up export mantle

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Women run businesses have grasped exporting opportunities in the last two years in a way they were not prepared to do before, figures from UK Trade and Investment suggest. Britain's small business exports efforts are being increasingly driven by women, figures show.

Read more here
http://www.telegraph.co.uk/finance/yourbusiness/8086224/Female-entrepreneurs-take-up-export-mantle.html

Durham Business School: Corporate education; Your organisation, our expertise

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“With over forty years' experience in working with private and public sector clients, Durham Business School understands how to empower an organisation to maximise its executive talent and to develop the next generation of its senior management. Now, through the Global Learning Centre, that expertise is available worldwide, with innovative blended-learning solutions to help you enhance your competitive edge.

At Durham, we believe in sound, practice-oriented education and our corporate programmes are designed to allow managers to put their new knowledge to use immediately. Situated learning underpins delivery, participants working on assignments and projects between modules that then feed back into the learning process again in an iterative manner. This is action learning in its very literal sense, developing an ongoing relationship between business school and client organisation that can lead to a return on investment that typically exceeds the tuition fees many times over.”

Read more here
http://www.dur.ac.uk/dbs/dl/corporate-education/

Tuesday, October 26

Reach Customers in 140 Characters, All of Them Free

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Does Twitter still leave you scratching your head? Many businesses are struggling to make sense of Twitter, but even if it strikes you as an enigma or hype, consider this: many of your customers are already there.

Link
http://www.nytimes.com/2010/05/27/business/smallbusiness/27sbiz.html?ref=small-business-guides

Getting Your Product on to Retail Shelves

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Business owners with a product to sell often dream of winning shelf space in the Wal-Marts and Targets of the world. But these days, with the recovery dragging, it is a challenge to get shelf space in any store.

Link
http://www.nytimes.com/2010/10/21/business/smallbusiness/21sbiz.html?_r=1&ref=smallbusiness

How to design effective advertising materials

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For the purposes of this article, 'advertising' covers all one way communications with the consumer. This include advertising via internet banners, magazines, newspapers, radio, TV, billboards, and the multitude of other media available as advertising space. Designing a good advert can mean the difference between success and failure and is worth investing in.

Link
http://www.marketing-made-simple.com/articles/advert-design.htm

Tax Tips for Home-Based Entrepreneurs

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Probably everyone commuting to work on a daily basis will have that dream of working for themselves from home so that they no longer have to face the traffic jam or the tube. According to a recent study by Manchester Metropolitan University there are now some two million full-time homeworkers across the UK. However, whilst the home-based entrepreneurs have turned their dreams into reality, they have soon realised that they have swapped the hassle of commuting with other nightmares like preparing VAT returns and wrestling with the vagaries of the self-assessment system of income tax.

Link
http://www.bytestart.co.uk/content/office-home/homeworking/tax-tips-home-entrepreneurs.shtml

The MacBook Air. Pretty. Expensive.

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The new MacBook Air is an extraordinarily pretty bit of kit, but it has already attracted some derision, most of which boils down to this: only Apple could expect people to pay nearly eight hundred and fifty quid for a machine running a mere 1.4GHz processor and 64GB of storage.

Link
http://www.techradar.com/news/computing/apple/the-macbook-air-pretty-expensive--902329

Why we must back UK plc

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In the first of a series on how the country can ensure its economic future, we reveal how many hardworking Brits are looking beyond arguments over cuts and taxes and are finding ways to build wealth.

Link
http://www.telegraph.co.uk/finance/financetopics/financialcrisis/8082652/Why-we-must-back-UK-plc.html

Skirting the issue: Why women aren't making it to the board

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“We're into the second decade of the 21st century. Isn't it surprising, then, to see so few women sitting around the boardroom table, particularly in executive positions?
Here are some numbers to illustrate the problem:
  •  242 of 2,742 seats on FTSE-350 boards occupied by women
  •  19 per cent of partners in top 100 UK law firms are women
  •  On average, women are paid 12 per cent less than men
  •  Women executive and non-executive directors earn 22 per cent less than their male peers.”
Link
http://www.silicon.com/management/ceo-essentials/2010/09/02/skirting-the-issue-why-women-arent-making-it-to-the-board-39746281/

Monday, October 25

Technology Visions: The Human Factor, with Reading Room's Margaret Manning

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The digital marketing agency's founder explains how the Cloud and Web 2.0 are changing our behaviour.

Read more

http://www.managementtoday.co.uk/bulletin/mtdailybulletin/article/1031993/mt-workplace-technology-visions-human-factor-reading-rooms-margaret-manning/

Bankers' bonuses look set to be officially deflated. But will a cap on payouts work?

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The word on the street is that the 27 member Committee of European Banking Supervisors is about to recommend a formal limitation on the size of bankers’ bonuses. All the signs are that the cap will take the form of a multiple of basic pay beyond which bonuses may not extend – 20 times being the most oft-mentioned figure.

Read more
http://www.managementtoday.co.uk/bulletin/mtdailybulletin/article/1033920/eu-prick-bank-bonus-bubble/

Courage of their convictions: employers urged to hire ex-cons

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When Ken Clarke floated the idea at the Conservative Party conference this week of paying prisoners to work a 40-hour week while they’re behind bars, there was a bit of an outcry. But one group reckons there's a more pressing issue for the Government to address: how to persuade reluctant companies to hire ex-offenders when they come out of prison. On the face of it, it seems hard to criticise anyone for refusing to hire a convicted murderer, say. But if everyone refuses to hire them, the consequences could be grave - and expensive . . .

Read more
http://www.managementtoday.co.uk/bulletin/mtdailybulletin/article/1033753/courage-convictions-employers-urged-hire-ex-cons/

How to strengthen relations with your board

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It goes without saying that for a CEO, having good relationships with the board is vital, especially in an era when countless studies have shown that trust is at an all-time low. When it comes to the board's effectiveness, communication is the key. 'Keep it transparent and trustworthy', says Stephen Miles, vice chairman of leadership consulting at Heidrick & Struggles, and his co-author Tom Wajnert. Here are their ten top tips for keeping that all-important relationship harmonious...

Read more
http://www.managementtoday.co.uk/bulletin/mtdailybulletin/article/1033970/mt-experts-ten-top-tips-strengthen-relations-board/

UK plc loses its mojo - as double-dip fears re-emerge

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Business confidence in Britain has sunk as low as it did during the worst of the recession.

Read more
http://www.managementtoday.co.uk/bulletin/mtdailybulletin/article/1034212/uk-plc-loses-its-mojo-double-dip-fears-re-emerge/

How fair is Britain? Not very

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The Equality and Human Rights Commission says women and (some) ethnic minorities are still getting a raw deal.

Link - read more
http://www.managementtoday.co.uk/bulletin/mtdailybulletin/article/1034195/how-fair-britain-not-very/

Why Business Education?

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“Practical business impact and benefits for individuals at every level business education consolidates the structure of your organisation. It ensures intelligent strategic action at every level, and gives individuals the tools and awareness to hone that strategy.

Build internal skills from external expertise
With business education you make world-class expertise an integral part of your organisation. Instead of relying on outside support, you enhance the capabilities of your managers and leaders to address challenges. And by exposing senior people to leading edge-thinking, you ensure your business has the strategic drive to succeed.

Address company challenges and individual needs
To achieve your business goals, you depend on the actions and the passion of individuals. By giving your team members the scope to develop themselves, you ensure they have the ability to develop your organisation. You increase productivity, retention and satisfaction, and build a business that each of them can be proud of.”

Link
http://www.london.edu/theschool/whybusinesseducation.html

Friday, October 22

Bannatyne: 'Equality Act will damage honest employers'

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Duncan Bannatyne says the main victims of the "pedantic" Equality Act will be small business owners. My health club company has employed thousands of people and it has never once occurred to me that there should be different pay levels for male and female staff, based purely on their gender. So I find it staggering that the Government has gone to such great lengths to uphold this basic principal in the recent Equality Act;

Link
http://www.telegraph.co.uk/finance/businessclub/8056978/Bannatyne-Equality-Act-will-damage-honest-employers.html

On Your Marks

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Intellectual Property (IP) – in legal terms, various rights to own and control intangible property – is the unique business asset that needs protection. Linda Roberts explains precisely why.
When considering an investment, a crucial factor to any Angel Investor is the ‘unique selling point’ (USP) of the company’s products.

Link
http://www.theangelinvestor.com/article/100067/On-Your-Marks-Trademarks/

Public humiliation

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Public relations isn’t rocket science but that doesn’t stop thousands of people getting it wrong. Thomas Coops, managing director of PR firm Weber Shandwick Financial presents his tips for getting it right.

Link
http://www.enforbusiness.com/smetoolkit/public-humiliation

Free Advice

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The best piece of advice I got from the Business Link website was the part on the Research & Development tax credit. I could not believe we were eligible for it at first, but we were and we claimed it and that was worth £100,000 to us in cash.” Alex cheatle, Founder Ten Lifestyle Management Ltd.

Link
http://www.sybmagazine.com/featurefreeadvice.html

iPads are ace, but we still need netbooks

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The iPad, we're told, is killing netbook sales. Who needs cheapo, titchy laptops when you've got Apple's all-singing all-dancing unicorn wonder machine? That's what many pundits, including me, have been saying for ages. So why on earth is this happy iPad owner buying a netbook?

Link
http://www.techradar.com/news/mobile-computing/ipads-are-ace-but-we-still-need-netbooks-721280#ixzz12wVfc6QT

Chris Boardman: 8 minutes to make a living

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Chris Boardman, 42, the Olympic gold medal-winning cyclist, has developed his own range of bikes. How did your childhood influence your attitude towards money and your work ethic?  Our family really didn't have any money when I was growing up in the Seventies, but we made the most of what we had. Dad was an engineer and mum was a cook. They taught me and my older sister to be cautious – if I wanted to buy something, I had to save the money first.

Link
http://www.telegraph.co.uk/finance/personalfinance/fameandfortune/8070334/Chris-Boardman-8-minutes-to-make-a-living.html

Decision Making and Leadership / An Enterprise Hub Event

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“Good managerial judgement and decision making becomes ever more vital in difficult economic times. This course looks at the psychology of managerial decision making and leadership. It explores common biases in judgement and how to avoid them and explores approaches to decision making in fast moving environments. An essential skill set for all managers in SMEs.

This day course is part of the WBS SME Programme which has been specifically developed for owner/managers and key managers in SMEs who want to make a difference to their personal growth and effectiveness, ultimately delivering sustainable growth for their business.”

Link
http://www.wbs.ac.uk/events/2010/10/15/Decision/Making/and

Thursday, October 21

Increase to deposit protection limit confirmed

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Savers with banks, building societies and credit unions will soon have greater protection if their savings institution goes bust. From 1 January 2011 the compensation limit rises from £50,000 to the equivalent of 100,000 euros (currently £84,450). The change is as a result of European legislation.

Link
http://www.bbc.co.uk/news/business-11392274

Misunderstood chap

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Why Vince Cable has come to tame capitalism, not bury it.

Link
http://www.bbc.co.uk/blogs/thereporters/robertpeston/2010/09/cable_i_love_business_really.html

A tale of two debts

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The contrasting fortunes of the UK and the Irish Republic.

Link
http://www.bbc.co.uk/blogs/thereporters/stephanieflanders/2010/09/a_tale_of_two_borrowers.html

Business Connect Wales

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“Business Connect Wales provides advice and information to those starting up or thinking about starting up businesses in Wales.”

Link
http://www.startups.co.uk/6678842908757768451/business-connect-wales.html

Wednesday, October 20

Don't you believe it . . . solutions are better than problems

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How many times have you heard someone say: 'Don't bring me problems, bring me solutions'? Yet the grain of truth in this aphorism is buried under a whole bushel of caveats. It may be good to encourage people to think on their feet, but it's very bad for bosses to suggest they aren't interested in problems. The reluctance of management to hear about problems was a major contributor to the Challenger space shuttle disaster of 1986, the explosion at BP's Texas City refinery in 2005 and the injury-free but chaotic launch of Heathrow's Terminal 5 in '08. Less dramatic consequences of this approach include . . .

Link
http://www.managementtoday.co.uk/news/992231/dont-believe-solutions-better-problems/

MT Expert's Ten Top Tips: Prevent Team Conflict From Breaking Out

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Is there tension brewing in your team? Follow their ten tips to prevent it from turning into all-out war..

Link
http://www.managementtoday.co.uk/bulletin/mtdailybulletin/article/1029232/mt-experts-ten-top-tips-prevent-team-conflict-breaking-out/

Coalition split on key business issues?

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Now we admit that we're already a bit bored with Coalition split stories (is it really a surprise to anyone to discover that some Lib Dems and some Tories disagree on particular policy issues?). But we're nothing if not self-interested, so we felt compelled to bring you the findings of a new MP survey by the British Chambers of Commerce, which found that the two sides appear to be split on some of business's biggest bugbears – viz., employment law, overseas trade and infrastructure. And although this might not matter as long as the front bench are on the same page, the latest musings of Messrs Cable and Alexander suggest that might not be the case . . .

Link
http://www.managementtoday.co.uk/bulletin/mtdailybulletin/article/1029442/coalition-split-key-business-issues/

Alexander launches 'ruthless' tax evasion clampdown

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The government is pledging to raise billions of pounds by clamping down on "morally indefensible" tax evasion, a senior Lib Dem minister has said.

Link
http://www.bbc.co.uk/news/uk-politics-11359306

Decision not to join euro was right, says Alexander

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Senior Lib Dem minister Danny Alexander has admitted the previous Labour government made the "right decision" in not pushing to join the euro.

Link
http://www.bbc.co.uk/news/uk-politics-11380431

University spin-outs spot spin-offs from recession.

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“The government is counting on universities to help the country recover from the economic downturn.”

Link
http://www.guardian.co.uk/education/2008/dec/01/research-higher-education

How to Get Your Business Plan Rejected by Venture Capitalists

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“When you are presenting your new or growing business to a venture capitalist firm, the first, and sometimes only, thing that the firm will look at when making a decision about your business is your business plan. If your goal is to be read, you need to avoid these things. They are the best ways to ensure that your business plan ends up in the trash!

First, remember that first impressions are important in the investment business. If the look of your business plan and cover letter do not represent your plan well, then you can be guaranteed that it will end up in the circular file! First, if you are struggling to fund your business, you may be tempted to ask the investor to send your business plan back in a prepaid envelope if they are not interested in what you present.

While this seems like an economical suggestion, it does not sit well in the minds of the investor. You are showing the investor that you are desperate to get capital for your business. So desperate, in fact, that you cannot even afford to draft multiple copies of your business plan for potential investors. Desperation does not lead to success in the mind of the investor.”

Link
http://www.fundingpost.com/investor-presentations/How-to-Get-Your-Business-Plan-Rejected-by-Venture-Capitalists.asp

Tuesday, October 19

Rents 'at highest for two years' as landlords sell up

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Average rents in the UK have reached their highest level for two years as landlords sell up, a survey suggests. Increased demand from tenants reluctant to buy in the current economic climate has also added to the upward pressure on prices, LSL Property Services said.

Link
http://www.bbc.co.uk/news/business-11342198

Cable looks to boost lending by banks

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Banks are set to come under renewed pressure from the government to increase lending to small firms.

Link
http://www.bbc.co.uk/news/business-10757425

Barclays criticises small business lending targets

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The head of Barclays' small business unit has criticised the idea of industry-wide government targets for lending to small firms.

Link
http://www.bbc.co.uk/news/business-10962945

Firms still struggling for loans

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The amount of bank lending to UK manufacturers barely changed in the past two months, according to a survey.

Link
http://www.bbc.co.uk/news/business-11364541

The performance of university spin-offs

Extract . . .

An exploratory analysis using venture capital data.

Link
http://ideas.repec.org/a/kap/jtecht/v34y2009i3p255-285.html

A Different Twist On Round Robin Introductions

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“Local chambers of commerce and other networking groups usually set aside a block of time during regular monthly meetings to allow members to introduce themselves and tell others what they do. While these round robin sessions allow members to give their 30-second commercials and get known, they don't do a lot to get members to interact with one another. In addition, after a few meetings, regulars are likely to tune each other out, since they've already heard each others' intros many times.”
 
Link
http://www.businessknowhow.com/businessideas/networking/a_different_twist_on_round_robin_introductions.php

Monday, October 18

Why businesses want to recruit from overseas

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As luck would have it, I bumped into the boss of one of our largest manufacturing exporters last night, who complained that his ability to expand in the UK was being seriously hampered by the new restrictions on his ability to hire from outside the European Union, that have been imposed by the coalition government.

Link
http://www.bbc.co.uk/blogs/thereporters/robertpeston/2010/09/why_businesses_want_to_recruit.html

Is avoiding tax immoral?

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'For most companies and many wealthy individuals, what Danny Alexander said yesterday about tax avoidance was both shocking and potentially very significant. It repays reprinting a significant chunk of the Treasury chief secretary’s address to the Liberal Democrats' conference:'

Link
http://www.bbc.co.uk/blogs/thereporters/robertpeston/2010/09/is_avoiding_tax_immoral.html

Thinking Managers

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“Whose business is it in an organization to look for ‘concepts’? Because concepts can occur to anyone at any time, it is everyone’s business to look for concepts. Like many things that are ‘everyone’s business’, concepts end up by being no one’s business. Of course, corporate strategy teams do a lot of concept thinking.”

Link
http://www.thinkingmanagers.com/management/business-concepts

Entrepreneurs can change the world

Extract . . .

A YouTube presentation.

Link
http://www.youtube.com/watch?v=T6MhAwQ64c0

Australian SMEs fail at social media.

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“Australia’s small and medium-sized enterprises are yet to take full advantage of the social media boom by using social networking as a means to promote their business, according to a survey by interactive marketing services firm Acxiom Corporation and Professional Public Relations.”

Link http://www.dynamicbusiness.com.au/articles/articles-news/australian-sme-fail-social-media-1262.html

Identify theft. What it is – how to avoid it

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“Identity theft leading to identity fraud is a growing crime, but the risk is not as much of a threat as stated by those looking to sell ID theft insurance policies.
It works by fraudsters pretending they are you and then taking out loans, racking up overdrafts on your bank account, and applying for Credit Cards and any other form of credit in your name.”

Link
http://www.learnmoney.co.uk/credit-cards/id-theft.html

University spin-offs: Opportunity or challenge?

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“With industrial research increasingly under pressure to produce rapid profits, and universities rightly concerned with primary research, can university spin-off companies fill the gap between invention and commercialization?
A major aspiration of science is to advance the living standards of human beings and, if at all possible, secure a bright future for generations to come — an aim that is likely to require development and commercialization of scientific discoveries in rational ways. Industrial research and development (R&D) laboratories, such as the renowned AT&T Bell Labs, have traditionally played the bridging role between fundamental research carried out in universities and industrial development in private companies.”

Link
http://www.nature.com/nmat/journal/v5/n12/full/nmat1790.html

Friday, October 15

How to Get More From Interview Opportunities

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One way many small business owners can promote their businesses is through interviews with local media and press to build exposure. The idea of being interviewed is exciting. It allows you to talk about something you’re passionate about (your business!) and build authority by showing off your expertise.

http://smallbiztrends.com/2010/10/get-more-from-interview-opportunities.html

Nine tips for top personal knowledge management

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Stephen Bynghall explains how to make the most of the tools at your disposal to stay efficient. In this article I'm going to attempt to summarise some tips for successful PKM which have worked for me.

http://www.knowledgeboard.com/item/3095/23/5/3

On Your Marks

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Intellectual Property (IP) – in legal terms, various rights to own and control intangible property – is the unique business asset that needs protection. Linda Roberts explains precisely why.

When considering an investment, a crucial factor to any Angel Investor is the ‘unique selling point’ (USP) of the company’s products.

http://www.theangelinvestor.com/article/100067/On-Your-Marks-Trademarks/

Crowdsourcing: Turning customers into creative directors

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Ning Li is Made.com's 28-year-old CEO, and we are at the company's London office, on the 11th floor of an unremarkable Notting Hill office block. Made.com is an online-only furniture retailer, so there's no danger that customers will drop by. The company is six months old and already approaching profitability, with revenue doubling month on month, despite relying on word of mouth rather than marketing.But this is a furniture business with no warehouse - and no inventory. Instead, products are "crowdsourced".

http://www.bbc.co.uk/news/business-11437839

Personal finance for the lazy – 10 tips

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Advice on how to get the best deal on financial products invariably includes the words "shop around". But sometimes life is just too short to wade through all the brochures or websites and punch away on your calculator keys to work out which credit card or energy tariff will cost you least.

http://www.telegraph.co.uk/finance/personalfinance/consumertips/8029464/Personal-finance-for-the-lazy-10-tips.html

Best online maps: Bing vs Google vs MapQuest

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Ask anyone what websites they can't live without: After mentioning their email service and Google, they'll invariably point to an online mapping service as a key to modern life.

But which of the big mapping services is best? We took a hard look at three of the most popular online mapping sites: Google Maps, MapQuest and the up-and-coming Microsoft Bing Maps, to see which one got us from point A to point B (and points C and D, if necessary) the most smoothly. Here are our findings in six test categories.

http://features.techworld.com/applications/3242492/best-online-maps-bing-vs-google-vs-mapquest/

Thursday, October 14

Top Ten Tips for Writing a Business Plan

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Writing a business plan can seem a daunting challenge. However, this skill is a vital requirement for any entrepreneur or business seeking to increase their chances of survival. Here is a list of my top ten tips for writing that winning plan:

http://www.bytestart.co.uk/content/businessplans/30_1/top-ten-tips-for-writing-.shtml

Overnight sensation

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In times like these business travel has to pay for itself. EN finds out how to get the most from your budget. According to Lesley Batchelor, chair of the Institute of Export and International Trade, the recession hasn’t had a significant impact on business travel budgets – “the belts of SMEs have always been tight when it comes to travel” – but she hopes it will force business travellers into thinking about how they can maximise the value of the trips they do make.

http://www.enforbusiness.com/feature/overnight-sensation

The purchase funnel: turning prospects into advocates

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The purchase / purchasing funnel is a model which describes the theoretical customer journey from the moment of first contact with your brand to the ultimate goal of a purchase.

http://www.marketing-made-simple.com/articles/purchase-funnel.htm

Science funding cuts 'could lead to brain drain'

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Chairman of Lords science committee says researchers are already choosing to go overseas. Cuts to the government's science budget will lead to a brain drain of talent from the UK, according to John Krebs, chair of the House of Lords science and technology committee.

http://www.guardian.co.uk/science/2010/sep/23/science-funding-cuts-brain-drain

How good are John Lewis's insurance products?

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John Lewis, one of Britain's most loved stores, is to offer insurance products that claim to embrace its slogan ''never knowingly undersold on quality, price or service''.
The store assures consumers that they won't find policies like these anywhere else – yet the catch is that you will have to pay extra for them.

http://www.telegraph.co.uk/finance/personalfinance/insurance/8008339/How-good-are-John-Lewiss-insurance-products.html

New Mobile Charger Doesn't Need Leads

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People may be able to charge their mobile phones and other devices without the need for cables within two years. Japanese electronics firm Fujitsu has developed a wireless recharging system using magnetic technology which it hopes to put in products and sell in 2012.

The system is capable of simultaneously charging multiple portable electronic devices likes mobiles, digital cameras and laptop computers without using power cords.

http://news.sky.com/skynews/Home/Business/Mobile-Phones-Could-Be-Charged-Without-Cables-In-2012-Using-Technology-By-Fujitsu/Article/201009315730736?lpos=Business_First_Home_Article_Teaser_Region_0&lid=ARTICLE_15730736_Mobile_Phones_Could_Be_Charged_Without_Cables_In_2012_Using_Technology_By_Fujitsu

Wednesday, October 13

Hotshot academy: how to boost productivity 10 per cent

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In the slipstream of the global financial crisis, small business skill shortages are returning. So Small Business Victoria executive director Roger Arwas announced in September.
One coping strategy is to harness the wisdom of Skills for Growth: the Victorian Government workforce development program that targets small and medium-sized businesses and recently notched up its 15,000th trainee.

http://www.smh.com.au/small-business/coaching/hotshot-academy-how-to-boost-productivity-10-per-cent-20100930-15xxx.html

Nationwide clamps down on business accounts

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Nationwide, the country's largest building society, has restricted banking services to 30,000 small businesses just as business leaders and the Government call for more competition in the market. The decision will come as a particular set back to the Government, which believes the mutual sector could take on the dominant high street banks in the provision of services to small businesses.

http://www.telegraph.co.uk/finance/yourbusiness/8027427/Nationwide-clamps-down-on-business-accounts.html

Bristol business software start up attracts Silicon Valley veteran

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A high profile Silicon Valley entrepreneur has shunned a return to the US in favour of becoming CEO of a Bristol-based business software company. Salman Malik, a Siebel Systems veteran, has joined the board of BrightPearl, a fast-growing hosted business software venture, that was spun out of a skateboard company three years ago.

http://www.telegraph.co.uk/finance/yourbusiness/8041529/Bristol-business-software-start-up-attracts-Silicon-Valley-veteran.html

The last great hope. Emerging markets may be the next bubble

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THE internet allowed people to pay lower prices for books but also encouraged them to pay stratospheric prices for shares in lossmaking dotcom companies. During the subprime boom Americans believed the illusion that they could get rich by buying each other’s houses.

http://www.economist.com/node/17155967?story_id=17155967

Five ways to get a cheaper loan

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Despite rock-bottom interest rates, borrowing money can still be an expensive business. Research from the Bank of England, published yesterday, shows that banks now charge a markup on personal loans and mortgages that is "substantially higher than before the financial crisis".
However, it's not all bad news, particularly if you haven't had problems obtaining credit in the past. "There are some incredibly attractive offers for those eligible," says David Black, from Defaqto. "The keenest rates are the preserve of those with the best credit ratings.

http://www.telegraph.co.uk/finance/personalfinance/borrowing/8014963/Five-ways-to-get-a-cheaper-loan.html

Android tablets: what you need to know

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It has been a few months since we published our feature detailing the rising force that is the Android tablet. However, a lot has happened in those few months, and we are on the brink of a wave of Android tablets all trying to steal the limelight from the Apple iPad.

http://www.techradar.com/news/mobile-computing/portable-computing/android-tablets-what-you-need-to-know-698602

Tuesday, October 12

Fight ‘Big Five’ fear factors says franchise founder

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More often than not, it is a combination of five key fear factors that frightens people into balking at the notion of a small enterprise or franchise business, according to one of the country’s leading franchise authorities.

http://www.dynamicbusiness.com.au/articles/articles-entrepreneur-profile/fight-big-five-fear-factors-says-cafe2u-franchise-founder-1234.html

3 Ways to Scale Your Personal Brand

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Personal branding for entrepreneurs in many cases is a massive paradox. One one hand, in the authentic, transparent business world we are living in right now, it is 100 percent imperative to have a personal brand–a human presence led by you. We all know that the cliche statements are true: People form relationships with people.
On the other hand, having a strong personal brand can also be a challenge of scalability. Can I scale myself? Am I too accessible? What happens if I go away?

http://smallbiztrends.com/2010/10/3-ways-scale-your-personal-brand.html

Dragons' Den advice on patents

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A recent episode of Dragons' Den contained a heated discussion on the subject of patents – and a very important lesson for anybody with an invention.

The Dragons were asked to invest in a product called Shopbox, which is a secure, temperature-controlled container for groceries that are ordered online. Those pitching the idea, Stuart Archbold and Andrew Leslie, claimed that their storage system was key to the future of grocery delivery as it would allow goods to be dropped off and left for many hours before a customer returned home. The pair had already spent almost £1m on their idea.

http://www.telegraph.co.uk/finance/jobs/duncan-bannatyne/7922157/Dragons-Den-advice-on-patents.html

Worst of times, best of times

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State of Emergency: The Way We Were. Britain, 1970–1974. By Dominic Sandbrook.

AS PRIME MINISTERS, Edward Heath and Gordon Brown had quite a lot in common. Both were monstrously self-centred, permanently grumpy and capable of astonishing rudeness. Both of their relatively short-lived premierships ended in humiliating failure. In a recent poll of academics on Britain’s best and worst prime ministers since the second world war, Heath came ninth out of twelve and Mr Brown tenth. But that is where the similarities end. Whereas Mr Brown was largely the author of his own misfortunes (the banking crash apart), Heath, as Dominic Sandbrook reminds us in his splendidly readable new history of Britain during the four years from 1970, was faced with a set of problems whose intractability and nastiness would have overwhelmed even a far more gifted politician.

http://www.economist.com/node/17090761?story_id=17090761

Acronis offers cloud-based backup to small businesses

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Acronis has launched what it claims is a way for small businesses to use the cloud for disaster recovery. It has developed an on-demand backup service that will provide SMEs with the opportunity to benefit from the advantages of an offsite data centre without the need for an offsite data centre

http://news.techworld.com/storage/3242413/acronis-offers-cloud-based-backup-to-small-businesses/

Nick Clegg questions use of accountants to cut tax bills

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Nick Clegg, the Deputy Prime Minister, has questioned the use of accountants to cut tax bills, suggesting it is "ethically wrong" for the wealthy to take advantage of legal loopholes to reduce their liabilities.  Speaking from Liberal Democrat conference in Liverpool, he claimed that legal tax avoidance cost the economy £42 billion a year, and said that Government was working to stamp out the practice.

http://www.telegraph.co.uk/news/newstopics/politics/liberaldemocrats/8015212/Nick-Clegg-questions-use-of-accountants-to-cut-tax-bills.html

Monday, October 11

Fake website 'takes seconds' to set up

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Setting up a copycat website to sell fake goods only takes a few seconds, according to a computer expert.
Some websites are so sophisticated they add counterfeit security certificates to fool shoppers, said David Holman, of First Cyber Security.

He issued the warning as the Trading Standards Institute said many items ordered online have failed to arrive.

http://www.bbc.co.uk/news/business-11372689

Small firms urged to fill funding gap for good causes

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As public spending cuts hit, fundraisers including celebrity chef Jamie Oliver are turning to the private sector for help. Businesses are facing increasing pressure to help to fill part of the financing gap facing organisations suffering from cuts in government spending amid warnings that the private sector will struggle to take up the slack.

http://www.telegraph.co.uk/finance/yourbusiness/8014268/Small-firms-urged-to-fill-funding-gap-for-good-causes.html

Buy-to-let: property shortage sees rents 'jump'

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Landlords raised their rents for the seventh month in a row during August, imposing the steepest increases for more than a year, research has indicated. The average cost of renting a home in Britain rose by 1.4pc during the month to £686, the highest level since September 2008, according to LSL Property Services.

http://www.telegraph.co.uk/finance/personalfinance/investing/8008320/Buy-to-let-property-shortage-sees-rents-jump.html

Top ten brands of 2010

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Interbrand has released its 2010 survey of global brands. We list the top ten, showing the value of the brand and how it has risen or fallen over the year.

http://www.telegraph.co.uk/finance/newsbysector/retailandconsumer/8005838/Top-ten-brands-of-2010.html

Twitter tweaks website to show more photos, video

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SAN FRANCISCO - Twitter is turning its text-messaging website into a multimedia showcase by adding a new pane that will make it easier for its 160 million users to check out photos and video. The redesign unveiled Tuesday may compel people to linger on Twitter's website for longer periods and come back more frequently, making it a more attractive advertising vehicle.

http://www.nzherald.co.nz/technology/news/article.cfm?c_id=5&objectid=10673627&ref=emailfriend

Jobless rise sparks fresh economy fears

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The first rise in dole queues since January heightened fears of a jobless recovery for the UK economy today. The number of people claiming jobless benefit rose by 2,300 in August to hit 1.47 million, confounding City predictions of a small fall, the Office for National Statistics said.

http://www.thisislondon.co.uk/standard/article-23878094-figures-show-largest-employment-rise-on-record.do

Friday, October 8

Richard Branson: Five Questions on Business Philosophy

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I thought it would be helpful to answer the five questions I am asked most often on my travels. They cover advice, inspiration, motivation and regret. Let me know if you have other questions you are keen to know the answers to.

Link
http://www.entrepreneur.com/article/217385

15 Tips for Writing the Perfect Press Release

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When you launch a new product, you need to promote it or no one will know. PR, or Press Relations, is a key element in this and press releases are an important output. Here are some tips on how to produce the perfect press release.

Link
http://www.is4profit.com/business-advice/sales-marketing/15-tips-for-writing-the-perfect-press-release.html

Free business banking for startups - what to look out for

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One of the first things you will do when you set up a new business is to apply for a business bank account. Free business banking is something all business owners strive for, but what does "free" actually mean, and what should you look out for when opening a business account?

Link

http://www.bytestart.co.uk/content/banking/banking-guides/free-business-banking-2.shtml

Foreign Secretary William Hague to turn British embassies into engines for trade

Extract . . .

William Hague will announce a radical overhaul of Britain's foreign embassies as part of plans to convert the diplomatic network into engines for business, trade and exports, The Daily Telegraph has learned.

Link

http://www.telegraph.co.uk/finance/economics/8044658/Foreign-Secretary-William-Hague-to-turn-British-embassies-into-engines-for-trade.html

Fame and fortune: Dr Hilary Jones

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Hilary Jones is the doctor for ITV's new breakfast show Daybreak. He joined its predecessor GMTV in 1993.
TV doctor Hilary Jones, 57, lives in Kent with his partner, fitness expert Dee Thresher. They have seven children between them.

Link
http://www.telegraph.co.uk/finance/personalfinance/fameandfortune/8044043/Fame-and-fortune-Dr-Hilary-Jones.html

Free Anti-Virus Software

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Every computer connected to the internet is vulnerable to fraud and infiltration. This leaves our pockets prey to the software protection industry's heavy charges to keep us safe. Yet it's possible to get legal, professional quality anti-virus and other protective software, absolutely free.

Link
http://www.moneysavingexpert.com/shopping/free-anti-virus-software

Thursday, October 7

How to win when interest rates are low

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Interest rates have been at rock bottom for 18 consecutive months now, spelling misery for savers. Borrowers are faring better but millions of people are failing to reorganise their finances to maximise the benefits in this low-rate environment. We look at what savers and borrowers should do . . .
Link
http://www.moneysupermarket.com/c/news/how-to-win-when-interest-rates-are-low/0010092/

Create charts in Microsoft Word documents

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Microsoft Word has lots of features that people never use or simply don’t know about. In this Workshop we are going to explore one the most neglected features: charting.

Charts have lots of uses, from illustrating homework projects to illuminating the darker corners of the household budget, and Word can handle many basic chart types with ease.

Link
http://www.computeractive.co.uk/computeractive/workshop/2270538/create-charts-microsoft-word

The Social Network That Gets Down to Business

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Joanna Wiseberg began Red Scarf Equestrian, which makes stylish handbags and other luxury goods for horse lovers, two years ago, just as the economy plunged into recession. Nevertheless, Ms. Wiseberg was soon meeting people who invited her to showcase her goods at elite places like the Cannes Film Festival, the Monaco Grand Prix and a luxury goods conference in China. Now, she said, Red Scarf Equestrian, based in Toronto, is poised to take off.

Link
http://www.nytimes.com/2010/09/30/technology/personaltech/30basics.html?_r=1&ref=technology

Five common reasons for small business failure

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It is generally accepted that half of new businesses fail within the first year, with a higher percentage failing to make it past the five year mark. With this in mind, here are a few of the main reasons why small businesses fail, based on the experiences of the Bytestart team.

Link
http://www.bytestart.co.uk/content/24/24_6/startup-business-failure.shtml

Experiential marketing - a bullet point guide

Extract . . .

Experiential marketing is a cross-media promotional activity which encourages two way interaction and direct physical immersion into a brand. Experiential marketing is a relatively young marketing discipline, but is growing rapidly because it ticks a lot of the right boxes. Compared to mass media campaigns, experiential events tend to communicate on a much more personal level, generate a deeper level of emotional engagement, result in better conversion rates, and all at relatively low cost. Experiential marketing activities can range from high profile invite only events to tasters at a local farmer's market.

Link
http://www.marketing-made-simple.com/articles/experiential-marketing.htm

Small Business Profile: The Hot Office

Extract . . .

Max and Cherry Campbell launched The Hot Office in 2003. Despite successful careers in telecommunications, Max (46) and Cherry (42) decided to take some time out in 2002: “I’d been working from home while employed by Cable & Wireless," explains Cherry, “but the experience hadn’t proved enjoyable. I didn’t miss the commuting but I did miss the office buzz and having support services available when I needed them.

Link
http://www.independent.co.uk/news/business/sme/small-business-profile-the-hot-office-2090837.html

Wednesday, October 6

White noise

Extract . . .

Elizabeth Donevan speaks to the restaurateur and chef who prefers to stay out of the kitchen – and doesn’t seem too keen on interviewers either. A hint of arrogance is to be expected from a man who achieved fame at the age of 33 when he became the first British, and youngest, chef to be awarded the coveted three Michelin stars. And, having carved out a celebrity profile with which every cooking-related product and middle-aged woman wants to be associated, we were prepared for him not to be lacking in self-confidence.

Link
http://www.enforbusiness.com/feature/white-noise

How to Attract People to Your Site

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Creating an online site for selling on the web is not enough on its own, just like getting a new telephone number and expecting it to ring is not realistic. To attract visitors to your website and convert them to customers you have to market the site. Here are some pointers on how you can persuade your prospects to visit and buy your products.

Link
http://www.is4profit.com/business-advice/sales-marketing/attract-people-to-your-site.html

Loan price war may be over

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Consumers have been warned personal loan interest rates are unlikely to fall much further following a recent mini price war. This is despite average loan rates standing at 12.8%, which is 4.1 percentage points above typical pre-credit crunch rates in July 2007. At the time, Bank of England base rate stood at 5.75%, compared to 0.5% now (see the Loan rates soaring MSE News story).

Link
http://www.moneysavingexpert.com/news/loans/2010/09/loan-price-war-may-be-over

Carly Crutchfield the young millionaire shares her wealth

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Carly Crutchfield may not look like a self-made millionaire property developer, but appearances can be deceptive.  The inspirational 29 year old spoke to editor Jen Bishop.

Link
http://www.dynamicbusiness.com.au/articles/articles-entrepreneur-profile/carly-crutchfield-ccorp-1234.html

HSBC to target Australian SME sector

Extract . . .
“Hong Kong-based banking giant HSBC has announced it will begin targeting Australian SMEs with turnover between $1-10 million, with a focus on businesses that do business internationally.

While HSBC has previous concentrated on the middle market ($10 million to $200 million in turnover) and corporate ($200 million plus) segments of the Australian banking sector, the company's local head of commercial banking, Noel McNamara, says the growing global focus of Australian SMEs make the market attractive.”

Link
http://www.smartcompany.com.au/financial-services-and-insurance/20100806-hsbc-to-target-australian-sme-sector.html

Three South African startups chosen for Seedcamp week.

Extract . . .

“South African web startups, Cognician, GetAGreatBoss and iSigned are packing their bags for London.”

Link
http://memeburn.com/2010/09/three-south-african-startups-chosen-for-seedcamp-week/

Three of a kind - handling difficult people.

Extract . . .

“Dealing with different employees? Management Today Magazine review the best books to guide you through . . .”

Link
http://www.managementtoday.co.uk/books/1004497/books-three-kind-handling-difficult-people/

Sometimes 'sorry' seems to be the hardest word.

Extract . . .

“Businesses used not to have to apologise all that much. Customers were more deferential in the past and they didn't know their rights. And there was no global 24-hour media or internet filled with bloggers and tweeters to terrorise companies. But times have changed. Now, smart bosses need to know how to be able to stand up straight, look the camera or interviewer in the eye and say sorry for things that have gone wrong - even if they are not really responsible for them. Running a company means having to say sorry, quite frequently.”

Link
http://www.managementtoday.co.uk/features/1012327/mt-masterclass-apologies/

Tuesday, October 5

Are you ready to cut the cords?

Extract . . .

"Can your smartphone replace your other home, office and travel gadgets? Indeed, it can - and more. Today's smartphones have the power and software to replace your TV, stereo, home phone and Internet. The latest devices running on one-GHz processors and featuring ultrasharp four-inch screens, can also handle applications that until recently could only run on computers. With blazingly fast Internet connections that rival home networks, smartphones can take over every gadget or application in your life."

Link

http://www.theprovince.com/technology/personal-tech/ready+cords/3522854/story.html

US travel fee introduced

Extract . . .

"British travellers will now have to have to pay a $14 (£9) fee to enter the United States.The Electronic System for Travel Authorisation (ESTA), an online visa application, was introduced in 2008 and became mandatory in January 2009, replacing the I-94W forms used by countries with a visa-waiver agreement, traditionally completed by passengers during a flight."

Link
http://www.telegraph.co.uk/travel/travelnews/7987268/US-travel-fee-introduced.html

Protect your privacy while surfing the internet

Extract . . .

"If you thought staying anonymous online was simply a matter of not using your real name when posting comments, you could be in for a bit of a shock.

Even if every single aspect of your internet persona is completely concocted, your web browser still reveals enough information about your computer to the sites it deals with to enable someone to track it, and therefore you, down.

Unless you’re engaged in something suspect it’s unlikely that anyone gives two hoots about who are and what you’re up to, of course, but there are situations where it pays to pay closer attention to online privacy."

Link
http://www.computeractive.co.uk/computeractive/features/2267722/protect-privacy-while-browsing

Stress bad for business, say experts

Extract . . .

"A large percentage of bosses suffered from stress during the economic downturn, and experts say this is bad for business. A survey by UK-based Hiscox, a leader in specialist insurance, revealed that the downturn hit bosses emotionally and financially; 33 percent increased their working week by approximately 12.5 hours and 38 percent suffered from stress."

Link
http://www.africanbusinessreview.co.za/news/workplace-stress/stress-bad-business-say-experts

So you want to be an entrepreneur?

Extract . . .

"Now you might say that being an accountant is boring, well I would argue otherwise. As an accountant I get to work with some of the brightest and innovative entrepreneurs and trust me, it is very inspiring and exciting."

Link
http://www.dynamicbusiness.com.au/articles/articles-blogs/so-you-want-to-be-an-entrepreneur-1234.html

Banks' contempt for customers revealed as investigation finds thousands of complaints ignored

Extract . . .

"Tens of thousands of legitimate complaints are being fobbed off and ignored by our High Street banks. Damning figures released yesterday by independent disputes arbitrator the Financial Ombudsman service lay bare the contempt shown by some of our biggest banks to customers who dare to complain. The figures, which cover the six months to June 2010, show in some instances, more than nine in ten cases previously rejected by the banks are being decided in the customers’ favour."

Link

http://www.dailymail.co.uk/news/article-1312125/Banks-contempt-customers-revealed-investigation-finds-complaints-ignored.html

Monday, October 4

How to design effective advertising materials

Extract . . .

"Getting to know your customer is vital to designing a successful advert. Use market research to divide the consumer into relevant customer groups, then target them effectively and in as fine a resolution as you can mange using media that they will come into contact with. Read more about segmentation in our article on promotional strategy."

Link
http://www.marketing-made-simple.com/articles/advert-design.htm

Winning by design: how to keep your customers for life

Extract . . .

"Design can make or break your business. So says Dutch-born, Sydney-based brand designer Hans Hulsbosch, the creator of the latest leafy Woolworths logo and Qantas' contoured kangaroo logo.

According to Hulsbosch, many business owners lack a grasp of how branding works. Thanks to their ignorance, they end up choosing a self-defeating second-best branding solution."

Link

http://www.smh.com.au/small-business/growing/winning-by-design-how-to-keep-your-customers-for-life-20100909-152oz.html

How do People Use Their Smartphones?

Extract . . .

"Advertisers take note: People who have phones with Android operating systems are more likely to open an advertisement inside an app than are iPhone users. That, at least, is what the Nielsen  Company says in a new report that it released on Monday about how people use mobile apps."

Link
http://bits.blogs.nytimes.com/2010/09/14/report-looks-at-trends-with-mobile-apps/?ref=technology

Banking's new wave

Extract . . .

"Metro Bank opened with a fanfare, promising better customer service in a sector still reeling from the financial crisis. Can it deliver, and will other new players in the field force High Street giants to rethink their game?"

Link
http://www.director.co.uk/MAGAZINE/2010/8_September/banking_64_01.html

Make Your Mark campaign culled ahead of public spending cuts

Extract . . .

"Enterprise campaign agency Enterprise UK is facing a 60pc cut to its budget, prompting the organisation’s chief executive to focus on making ‘less noise and more impact’.

Chief executive Tom Bewick said he was looking at a cut of at least 60pc to his £20m funding over three years from the Business Department and was being asked for evidence of the organisation’s impact."

Link
http://www.telegraph.co.uk/finance/yourbusiness/8002204/Make-Your-Mark-campaign-culled-ahead-of-public-spending-cuts.html

Helping the entrepreneur understand conversational clues during a meeting with a potential investor

When you and the potential investor first meet there will be an immediate automatic and elemental probing. Elemental or if you prefer, fundamental – despite the veneer of civilised behaviour. Much of this is unconscious and some is conscious. It starts with the handshake.

Ever stopped to think about the purpose of the handshake? In history, it was a simple demonstration that your open hand didn’t hold a weapon. Thus you were non-threatening or at least hoped to be perceived as such. In business culture the handshake is a powerful and anticipated gesture. Anyway, moving on from that gesture, the talking commences.
  • Whenever you speak, you're going to disclose something about yourself. Focus on the word ‘yourself’ please. Disclosing your plans is part of the meeting. Disclosing your state of mind is something else.
  • The above might seem blindingly obvious. However, observation of entrepreneurs in dialogue with potential investors demonstrates that it isn’t.
  • The way you phrase a question, the way you volunteer an opinion are clues for the wise potential investor
  • The non-verbal style in which you speak (no, not a contradiction in terms) reveals to the potential investor almost everything there is to know about you.
The potential investor hears what you have to say and forms perceptions. These are influenced not only by the logic and sense of what you are saying but on the way you say it. Even so, no one should base total judgement and evaluation on that first impression.

Most people know how erroneous a first impression can be, especially when it is based on such slight evidence. Experienced potential investors might well hold off a little in order to gather more information. This gives them time to consider a response. However, don’t count on it. Not all potential investors behave in the same way. Some are overwhelmed with certitude and believe that they are excellent judges of character. Some are and some aren’t.
  • Irrational though it may be, both entrepreneurs and potential investors tend to judge and evaluate others with great certainty during the first moments of communication.
  • They claim to be using their intuition.
  • However intuition is an unreliable friend.
The soft-spoken entrepreneur might be judged to be shy. Not necessarily a bad thing, but a useful illustration of cause and effect.

The verbally loud entrepreneur might judged to be aggressive or bold. Aggressive might be perceived as disadvantageous. The reverse might be perceived as attractive. You the entrepreneur cannot know for sure. However, both perceptions might be inappropriate. So:
  • Speak in a voice neither loud nor soft
  • Speak possibly at the volume of the potential investor.
The first impression, be it right or wrong is usually irreversible.

Extreme types of verbal expression can create unhelpful perceptions in the potential investor’s mind. Yes, they might revise their initial impression later on but first perceptions tend to be more enduring. Moreover they are difficult to shake and sometimes impossible to change.

How do you, the entrepreneur, know what to say in order to impress somebody else? It's easier said than done. The following rules will help:
  • Try to communicate honestly about who you are, rather than trying to paint a favourable but untrue picture of yourself.
  • Paint a false image and sooner or later you will be found out. So why place yourself into such a position?
  • Avoid deliberately – or though inadequate preparation – painting that false image
  • An inappropriate image inevitably proves embarrassing in subsequent meetings
  • Don’t strive to prove a point today that will mean nothing in the long run.
If you want to talk to the author then please phone Howard Popeck on 07870 192618.

Link

http://www.go-between.co.uk

Lego loses 11-year trademark battle

Extract . . .

"Lego has lost a long legal battle for the right to register its snap-together plastic bricks as a trademark in the European Union. The European Court of Justice ruled that a three-dimensional image of Lego’s eight-stud brick did not qualify for a trademark because they served a clear purpose."

Link
http://www.telegraph.co.uk/finance/newsbysector/retailandconsumer/8002268/Lego-loses-11-year-trademark-battle.html

Friday, October 1

7 tasks to help ensure your business prospers during the downturn

Extract . . .

"Times are tough for most small businesses. Confidence is low and consumers and businesses alike are thinking twice before making purchases. Here are seven tasks you can carry out to help ensure your business survives and prospers over the next year."

Link
http://www.bytestart.co.uk/content/24/24_6/essential-survival-tasks.shtml

Tough times call for splitting a home in two

Extract . . .

"Homeowners are discovering the financial benefits of dividing parts of a large house into several separate properties. Laura Howard reports

Link
http://www.independent.co.uk/money/mortgages/tough-times-call-for-splitting-a-home-in-two-2034690.html

Maximise your tax benefits

Extract . . .

"The financial year is almost upon us, so now's the time to start making sure you're in the best possible position to maximise your tax benefits for this year and the next 12 months ahead."

Link
http://money.ninemsn.com.au/article.aspx?id=1049078

Loan price war may be over

Extract . . .

"Consumers have been warned personal loan interest rates are unlikely to fall much further following a recent mini price war. This is despite average loan rates standing at 12.8%, which is 4.1 percentage points above typical pre-credit crunch rates in July 2007. At the time, Bank of England base rate stood at 5.75%, compared to 0.5% now (see the Loan rates soaring MSE News story)."

Link
http://www.moneysavingexpert.com/news/loans/2010/09/loan-price-war-may-be-over

Bricklin on Technology: Insights for the Technological Startup

Extract . . .

"Have you ever stopped to consider what tools small business owners take for granted in their daily routine?  The fax machine. The mobile phone. And then there’s the spreadsheet. Many a time I have opened Excel and not considered what made pivot tables possible.  But thanks to Visicalc founder Dan Bricklin’s book Bricklin On Technology, I now know the journey into starting a company offering the first spreadsheet and a lot more."

Link
http://smallbiztrends.com/2010/09/bricklin-on-technology-insights-for-the-technological-startup.html

Smartphones to be used as hotel room keys

Extract . . .

"The key card could become a thing of the past after a hotel chain announced it would allow guests to access their rooms using their smartphones.

The technology, to be trialled at two hotels next month, would mean that guests could choose to avoid the hassle of checking in at the front desk."

Link
http://www.telegraph.co.uk/travel/hotels/7762522/Smartphones-to-be-used-as-hotel-room-keys.html

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